Category:
Customer
Author: a.knobbe
Schleich Horse Club Riding centre

The world in your hands: Hellmann eCommerce realises Schleich slogan

As the slogan, so the digital shopping world: The World in YOUR Hands! Since 1 December, customers in Germany and Austria have the comprehensive Schleich world with animals, elephants, dragons, and co. in their own hands via mouse-click. The Swabian toy manufacturer, whose figures are sold in more than 50 countries, has placed its entire online distribution in the hands of Hellmann eCommerce. The Osnabruecker company proved itself in a pitch for the implementation of the Magento-based online shop and the entire fulfilment processing with its complete solution.

“We were convinced above all by the speed and quality of execution. We had already had a good feeling at the first meeting, which was confirmed as time went on,“ is how David Albert, Director Strategic Business Development at Schleich described the reason behind this cooperation. In entering the online arena, his company relies entirely on close cooperation with the specialists. Thus Hellmann eCommerce has, in partnership with Schleich, taken over the design development as well as the implementation of the online shops for the German and Austrian markets. Furthermore, Schleich fans in the USA, Canada, Japan, England, France, Spain, Denmark and Switzerland can dive into the complete Schleich world on the new company website: the overview of the entire Schleich range, background information on quality and product manufacturing and the integration of social media channels are also to be made available in their respective country languages.

Hellmann eCommerce’s comprehensive competence is also required, when the end consumer has placed his purchases in the shopping basket and put the mouse aside: From an operating perspective, Hellmann eCommerce has taken over the web shop and order management, financial services (debtor and risk management), end-consumer care in customer service as well as the international logistics. The system architecture developed by Hellmann eCommerce guarantees efficient and secure processing throughout the entire order process. As all systems such as the Magento shop software, the Schleich ERP and the warehouse management system are integrated in the order management system, all processes between production, ordering and distribution go hand in hand. So Schleich can implement planned online strategies quickly and efficiently and offer its customers an integral shopping experience with unique product worlds.

The start has already been promising: the online shops and fulfilment processing were realised punctually by the planned go-live date. So, Lars Feldscher looks to the future with optimism: “The partnership with Schleich was already extremely cooperative, inspiring and constructive in the project implementation phase. I am sure that we have an exciting and successful time ahead of us and am very much looking forward to exploiting the potential in Germany and Austria, and conquering further international markets in the middle term.“