Services

Services tailored to you

As a full E-Commerce service provider, we combine our logistics and IT know-how transnationally and across all sectors. We create customized B2B and B2C solutions. Our individual service modules can be combined variably – from single modules to the complete service range. It is important in each and every case to meet the E-Commerce market dynamic with immediate action. We are therefore specialized in implementing projects quickly and reliably. Furthermore, we work to improve processes continuously.

Our multi frontend capable Order Management System acts as one central communication and integration component. It guarantees reliable E-Commerce processes at all times.

We install a promising Webshop based on variable concepts that allow for future growth.

We care about your revenue - no excuses

Our customer care team provides excellent service and support to your customers.

Innovative and reliable logistic solutions, matched to your products. We manage your warehouse processes, including our international experiences and know-how.

Secure and quick shipment processes. Our carrier solutions guarantee a secure and professional shipment of your product.

Connected across all channels. Our omnichannel solutions enable customers to shop from wherever they wish.

Our fast rollouts allow for a full use of your international potential.

Our Approach

Your project in the right hands

Professional project management forms the basis for the success of your project. Customized planning and close customer cooperation are matters of course for Hellmann eCommerce’s project management. Knowing your company strategy and internal processes enables us to create the right concepts.

Our experienced project managers continuously support and advise you – from the rough planning to ramp-up, from the first to the last sprint. We determine with you, when a given objective is to be reached. The employees in the respective departments consult with each other continuously in order to implement your requirements precisely.

  • 1. Define

    You share the information - We listen to you! Out of this information, we build a tailor-made concept of our services and software kit to suit your needs.

  • 2. Develop

    Following your approval, we deliver all service packages ready to use and on time.

  • 3. Deploy

    Operational stability and constant performance monitoring will lead to fast revenues and additional latitude.

  • 4. Evolve

    Do you offer Omnichannel support, payment service extensions, internationalization or other features? We will support you reaching the next level.

Consulting

Always well advised

E-Commerce, especially insourcing projects, is complex. Our first step is to, listen, understand, and to ask questions. What orientation and emphasis should your E-Commerce project have? How are your internal company processes organized? What kind of support do you desire and expect from Hellmann eCommerce?

Questions are followed by consulting, which can be continued after the implementation of your project. We are glad to assist you in identifying further growth potential for your E-Commerce business. One point of contact supports you throughout the entire cooperation period. Furthermore, our consultants have access to the knowledge and know-how of all the specialists within the Hellmann Family for your project.